COVID-19 STAFF RESOURCES
A MESSAGE FROM OUR EXECUTIVE DIRECTOR
DHS LAUNCHES COVID RECOVERY IOWA
The Iowa Department of Human Services (DHS) has announced that the State of Iowa has received nearly $1 million in funding from the Federal Emergency Management Agency (FEMA) to offer free crisis counseling to any Iowan who has been affected, in any way, by the COVID-19 public health emergency.
Iowans can access services through the following options:
• Call 800-447-1985 to connect with a counselor specializing in rural issues and agriculture 24 hours a day, seven days a week
• Call the Iowa Warm Line, 844-775-9276; to connect with a peer counselor or request to get in touch with a COVID Recovery Iowa counselor
• Visit and complete a contact form and a counselor will get back to you
STAFF INFORMATION AND PREPAREDNESS
SKYLINE COVID-19 CONTACT
If you feel that you are experiencing symptoms or have been exposed to COVID-19, please notify your supervisor immediately. Your supervisor will defer to Skyline's Clinical Manager and/or Human Resource Director for assistance in assessing the situation.
Notify your supervisor immediately if you have:
• Traveled outside of Iowa for business or vacation in the last 14 days
• Taken a cruise anywhere in the world in the last 14 days
Recommended Iowa Department of Public Health Guidelines will be adhered to.
If you cannot reach your supervisor, please contact:
TELADOC - Virtual care is recommended by the CDC
A message from Teladoc's chief medical officer:
As the COVID-19 outbreak unfolds, our commitment to providing high-quality care has never been more important. Virtual care is recommended by the CDC as the way to get care and advice and help avoid exposure and spread of potentially contagious viruses.
In these unpredictable times, our doctors are here for you, working tirelessly to assure that your needs are resolved.
CHILD CARE ASSISTANCE FOR ESSENTIAL EMPLOYEES
Access to child care for essential employees is a high priority. Contact Child Care Resource and Referral for personalized assistance:
Monday - Friday 8:00 a.m. - 4:30 p.m.
Talk to a Parent Referral Specialist: 855-244-5301
Email our Parent Referral team: firstname.lastname@example.org
Parent information can be accessed: https://iowaccrr.org/families/
Child Care Resource and Referral are dedicated to contacting all child care businesses and keeping a database as current as possible for openings. They are also available to help address any other child care concerns that you may be have at https://iowaccrr.org/staff/
MercyOne Clinton Child Care - Accepting applications for children of Essential Employees
EMPLOYEE ASSISTANCE PROGRAMS AVAILABLE 24/7
Care24 services, a complimentary benefit from your health plan, offers you access to a wide range of health and well-being information and support—seven days a week, 24 hours a day at the following toll-free phone number, 1-888-887-4114. Care24 services connects you with registered nurses or master’s-level counselors who are here to help you with almost any problem ranging from medical and family matters to personal legal*, financial and emotional needs.
Legal and financial professionals
Toll-free phone number: 888-887-4114
UNITED HEALTHCARE COVID-19 UPDATES
Special COVID-19 Open Enrollment Opportunity.
Cost-sharing is waived.
24/7 virtual visits through designated telehealth providers.
Early prescription refill can be requested through your pharmacy if you have an OptumRx pharmacy benefit and need an early prescription refill.
Pharmacy delivery is available through Optum Home Delivery and several retail pharmacies. The member would need to log onto their health plan account and select home delivery.
Additionally, UHC members can call UHC’s emotional support line at 866-342-6892. This help line is 24/7 and is free of charge and open to anyone.
A MESSAGE FROM VANGUARD (401K)
Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our family, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our crew and the communities we live in, including following all recommended best practices around social distancing.
You may have concerns about the economy's reaction to the coronavirus and how it affects your plan account at Vanguard. Rest assured that our operations continue as usual and that, if you need to reach us, our Participant Services associates continue to be available to take your calls.
Although we're doing our best to serve each of our participants in a timely manner, wait times are longer because our call volumes are higher than normal. You may find it more convenient to use our online resources instead.
Visit our market volatility page for our news and views. We're staying on top of the latest information and relaying crucial updates to you.
Log on to my.vanguardplan.com for secure online support. Our website is available 24/7. You can view key information about your plan account and complete most transactions with a few simple clicks.
If you do need to talk to us, our associates are here to help. As you can imagine, we greatly appreciate your support and understanding during this difficult time. We hope you will stay safe as we work through this challenging situation. And when you need support, know we'll be here for you—every step of the way.
COVID-19 LEGAL HOTLINE
Iowans experiencing any type of legal problem due to the pandemic, such as facing eviction, being denied unemployment benefits, experiencing employment issues, or being a victim of identity theft, can call 1-800-332-0419.
CONTACT CONGRESS TO SUPPORT COVID-19 FUNDING BILL
Congress announced it is working on an interim COVID-19 funding bill to sustain small businesses while it works on a larger relief package that we anticipate will be debated in May. This represents an additional opportunity to reassert to Congress that funding disability supports is a matter of life or death.
The Ask: Use the link below to ask that interim COVID-19 small business relief legislation include funding for providers of I/DD supports.
The Details: Specifically, we need you to ask Congress to support funding that would:
Stabilize Medicaid-funded supports so they remain operational during the crisis.
Retain essential community supports currently suspended due to social isolation, to ensure they can reopen after the crisis.
Supercharge staff stabilization, retention, and recruitment.
Tell Congress: New Interim COVID-19 Funding Bill MUST Include Disability Supports
To keep informed, please visit:
Iowa State University Extension and Outreach
Iowa Department of Public Health
CDC – Coronavirus
Steps to Prevent Illness